All posts by fgreenagel


The Problem with Imposter Syndrome

A few years ago, a former social work student who had started working in Child Protective Services in NYC reached out to ask me how she should deal with Imposter Syndrome.

I hadn’t heard of this before. “What are you talking about?” I wrote back (I usually respond with perfect punctuation).

She sent me this:

I asked her what she was feeling inadequate about.

She responded that she struggled getting through to difficult parents and that she was afraid she couldn’t protect all the kids on her caseload. She told me of a recent situation where she had recommended the removal of a kid from a home and her supervisor blocked it.

I told her that it is often really hard to reach people, and that parents involved in child protective cases can be quite resistant, whether they are abusive or not or negligent or not. Because no one likes having someone else come into their life, poking around and making suggestions for improvement with the threat of losing their kids hanging over them. No one. I reminded her that she took a very tough job that has a high turnover rate because of the stress and quick burn out. And that any good child protection worker would worry about the things she was worried about.

For centuries, people learned their trade or job through an apprenticeship. In the Middle Ages, painters, sculptors, blacksmiths, cobblers, tailors, bakers and other aspiring professionals worked under an expert for a period of about seven years. They watched and learned and practiced and honed their craft. A number of renaissance artists had apprentices and it has been a challenge for all but those with the keenest eyes to figure out what painting was made by Rembrandt and what was created by an apprentice.

21st century society no longer allows for a seven year training period (not even for doctors). We are too rushed and living is too costly. So people get a quick education, often a shitty internship, and then they are hired into a job with a bad boss or poor supervisor and thrown in the deep end of the pool and left to figure it out.

There are terms for new people: rookie, private, freshman, beginner, fng (fucking new guy), cub, novice, newcomer, trainee, first-year, adept, initiate and tenderfoot. There are a bunch of others.

Those names exist for a reason. I thought about that conversation a few months later when I saw that a first term US Congresswoman tweeted that she struggles with “the imposter syndrome.”

Being new doesn’t mean you are an imposter. It means you are new. And that there is a lot of stuff you don’t know. And it takes time to learn. And the best way to learn is to watch and copy and ask questions of someone who is a little bit ahead of you.

If you are in a great school because your celebrity parents paid for a coach to lie and say you were great at swimming, you are an imposter. If you are an executive at a real estate company because your Dad owns it, you are probably an imposter.

If you are a first year nurse or a new school social worker or a rookie cop, you aren’t an imposter. You are just new.

With rare exceptions like Kevin Maas, Tyreke Evans, The Killers, and Ryan Gosling, most people don’t peak in their first year. If you are in the first year or two of a career or new position, it is probably going to be a bit of a challenge and you will sometimes doubt yourself and occasionally be overwhelmed. This is natural and proper and expected.

When I was in my early 20s, I wrote a poem to myself:

Most of us need polishing. Because we are new, not imposters.

If you still need a bit more reassurance (or are someone who has been in your job a long time and still feel like a fraud), go over these questions with a friend or family member or colleague or therapist or someone else that you trust (and can hear):

  1. Did I prepare for my job/position/career with a formal academic education or trade school?
  2. Did I fully apply myself in that education?
  3. Did I have an internship or apprenticeship or formal training period?
  4. Did I have a supervisor or mentor or trainer who met with me regularly and whom I asked a lot of questions?
  5. Did I lie or cheat or have sex or pay money to get this position?
  6. Am I still being trained or supervised now? If so, is my boss helping my development? If not, can I find someone to help polish me a bit more?
  7. Do I consult or chat with other people in my line of work?
  8. Have I read about other people’s experiences in this field? If not, will I?
  9. Do I show up early and/or stay late?
  10. Am I trying my hardest?

Someone told me recently that Imposter Syndrome was burning up on various social media platforms and people were claiming to have it and that it should be a diagnosis. No and no. Look, ask Google for directions or Alexa how to scramble eggs or Siri who wrote The Guns of August or Facebook for the best Pink Floyd Album, but don’t ask them or other social media to help you pick a romantic partner or figure out if you are doing a good job at work.

Everyone could benefit from a mentor, regardless of whatever stage of work or life you are in.

Back to my former student: she’s kicking ass in her job and is now helping new social workers get acclimated at CPS. I’ll end this with some recent words of wisdom from her, which can sum it up better than I could:

“You were right. I was just new.”


My Frustrations with Humanity

I have labored, really labored, to improve the lives and conditions of others for almost 20 years. There have been a great number of individual triumphs – lives turned around, families restored, jobs saved, and lessons taught. And yet, the 21st century has seen a fair share of horrors and 2020 has been utterly disastrous for so many people all over the world. When one takes a hard look around, it is easy to get frustrated. Exhausted. To even consider packing up and isolating in a forest on a mountain in order to avoid falling to despair. In good times and bad, I often seek solace and answers from literature.

In the prologue to the Wife of Bath’s tale in The Canterbury Tales, Geoffrey Chaucer offered up the following line that I often think about: “The wisest man minds his own business and does not worry about the conduct of the world.”

Because if you worry about the conduct of the world, you will be perpetually frustrated and often aghast. I can understand why someone would just want to retire to their library or garden or “sail away from the things of man” (this is a line from the terribly underappreciated Joe vs the Volcano).

Huckleberry Finn had enough of humanity to decide that he wanted to float away on a raft because civilization was terrible. Life on the raft with Jim was wonderful, and every time he went ashore he was yet again confronted with awful examples of human greed, racism, selfishness, anger, and violence. In the middle of Twain’s novel, Huck observed a group of townspeople tarring and feathering two con men and said, “Well, it made me sick to see it; and I was sorry for them poor pitiful rascals, it seemed like I couldn’t ever feel any hardness against them any more in the world. It was a dreadful thing to see.  Human beings can be awful cruel to one another.” By the end of the novel, Huck’s alcoholic and physically abusive father is dead and Jim is freed, yet Huck decides to leave civilization anyway and make out for “the territory.”

Like Twain, Shakespeare despised the mob (not the Northern NJ Italian type) because they were rash and violent and fickle. At the start of Julius Caesar, the people are out in the streets celebrating Caesar’s latest triumph. Marullus and Flavius, two Senators, engage a few of them in conversation before Marullus chides them, “O you hard hearts, you cruel men of Rome, Knew you not Pompey?” Because they used to cheer and celebrate Pompey before he was defeated by Caesar. Throughout the play, Shakespeare does not take a stance for or against Caesar, but he clearly has great disdain for the quick turns that humans take and how easily they cheer other people’s destruction.

Throughout human history, religion has sought to temper these violent impulses and drive away the worst aspects of humanity while encouraging kindness, charity, and peace. In theory.

In the Narrative of the Life of Frederick Douglass, many of the absolute worst people who beat and murder slaves are “pious souls” and “devotional” and one is “a class leader in the Methodist church.” Not only has religion failed them, but it is used to prop up these heinous people. Some of them even use religion to justify their abhorrent behavior. His autobiography provides such a devastating indictment of American Christianity that Mr. Douglass felt the need to explain it in the appendix: “between the Christianity of this land, and the Christianity of Christ, I recognize the widest possible difference – so wide, that to receive the one as good, pure and holy, is of the necessity to reject the other as bad, corrupt and wicked.” While American Christianity (in all its many flavors) is far more enlightened in 2020 than it was in 1845, there is still a rampant hypocrisy that seeps out of churches throughout the land.

In the excellent show Good Omens (written by Neil Gaiman), there is a scene in episode three where an angel and a demon are watching the Crucifixion. The demon asks the angel what Jesus said that so offended those around him. “‘Be kind to each other,’” the angel informs him. “Yeah,” the demon replies, “that’ll do it.” It’s a funny and scathing moment.

As a student and now teacher, as a reader and now writer, as a therapist who engages in work on the micro, mezzo, and macro levels, I am continually reminded that people are amazing at pushing their perspectives and largely being unable to see other people’s sides. Most people that I talk with about culture, society, politics, work, religion, gender, race, sexuality, or class tend to lead with and focus on their experiences and their grievances, rather than listening to others. People love to tell others how to live. Again, I’ll cite Twain: “Nothing so needs reforming as other people’s habits. Fanatics will never learn that, though it be written in letters of gold across the sky.”

I got sober at 19 with the help of treatment and ongoing therapy and AA meeting attendance. AA was brilliant in that it had me focus on myself, my problems, my flaws, my behavior, my part, and what I could change. I was exposed to the the Prayer of St. Francis, which provides excellent advice:

Grant that I may
Not so much seek to be consoled as to console
To be understood, as to understand
To be loved, as to love
For it is in giving that we receive
And it’s in pardoning that we are pardoned

About ten years ago, I was counseling a student at Rutgers who was a finance major who had a job lined up with a Fortune 500 company. His plan was to spend a couple of years there and then to get his MBA so that he could return to Wall Street and acquire more power and make “some real money.” With that line, he summed up the true religion of modern America (go read Ayad Akhta’s Junk and then you and I can talk). I remember thinking about how there are some people that don’t deserve my help; I understand that few people will actually engage in meaningful work that improves the lives of others and leads to the betterment of society, but I think that people should at least follow the Hippocratic oath when looking for work: “Do no harm.” I wrestled with the notion of whether or not I should help someone who would profit off the work of others while contributing nothing to the world, and in fact, possible working on destabilizing the economy and getting rich while others have less and less. I ended up giving him the exact same attention and care that I would have anyone else.

This piece isn’t written for everyone. In fact, it is for a minority of people. Those that are good and that are trying to better the lives of others. Not in theory, but in practice (years ago, I was friends with someone who had an astonishingly distorted view of himself. He thought he was a wonderful person, but he was incredibly selfish and argumentative and ended driving a lot of people, including myself, away). It is easy to be frustrated. At any time. But certainly now, in 2020. Not just with the pandemic or systemic racial injustices or economic disparities, but a litany of other problems too, including, most significantly, climate change.

Thoughts of giving up or quitting and sailing (or floating or hiking) away are normal. And rational. But these feelings and this debate are not new. J.D. Salinger wrote about it The Catcher in the Rye. Holden Caulfield was horrified with society. The book was published in 1951 and as a rich young white male, he was certainly in that era’s great winners’ circle. He had, in fact, been exposed to very little and was still thoroughly upset. Near the end of the novel, he meets up with a former teacher of his, who offers some wonderful advice that I also often lean on:

Among other things, you’ll find that you’re not the first person who was ever confused and frightened and even sickened by human behavior. You’re by no means alone on that score, you’ll be excited and stimulated to know. Many, many men have been just as troubled morally and spiritually as you are right now. Happily, some of them kept records of their troubles. You’ll learn from them — if you want to. Just as someday, if you have something to offer, someone will learn something from you. It’s a beautiful reciprocal arrangement. And it isn’t educational. It’s history. It’s poetry.

Of course, the advice is muddied when that same teacher starts petting Holden on the head while he is sleeping. Holden wakes up and runs off, thus further alienated from people. Still, the advice is very good. It was a brutal stroke for Salinger to give that to the reader and then have the speaker attempt to molest the protagonist.

I am frustrated with people and Americans in particular (this has been a two decade thing, by the way). The news is upsetting, comments at the end of articles are often sickening, and the selfishness and conflict that seem to pervade so much of our modern world understandably urges me to throw up my hands and say “Enough with the lot of you” and leave the mess because, in Roger Water’s words, “it’s not easy, banging your heart against some mad bugger’s wall.”

Humanity is the mad bugger. Clearly.

And yet. I choose to stay. And work. And help. And hope. I am inspired by the work of others; by their effort, their care, their perseverance, their stories. It is possible to hold the conflicting thoughts that humanity is often terrible and yet I’m going to stick around and help them anyway. So, don’t give up. We keep trying til the very end. Just make sure you stop and smell the roses, walk among the lillies, watch the sunsets, and laugh a bit.


Police Are Serving on the Frontlines of the Heroin and Opioid Epidemic

*note: I wrote this in March of 2017 for a website that is now defunct. I stand by the sentiments herein. I have been thrilled with the police response to working with people with substance misuse disorders and the willingness of many departments to change their longstanding procedures. I believe that with proper recruitment, training, and supervision, the profession can continue to evolve and improve.


In 1971, President Richard Nixon declared the war on drugs. There was a brief respite under President Carter (who unsuccessfully called for the decriminaliziation of marijuana), and then President Ronald Reagan ratched up both the rhetoric and incarceration rates while also cutting funding for treatment. Presidents GWH Bush and Bill Clinton continued to spend billions trying to arrest away the drug problem. The roots of the modern opioid epidemic began during the Clinton and Bush II administrations with the aggressive marketing of pain killer by companies like Purdue Pharma. While incarceration rates have gone down the last few years, the United States continues to be, by far, the number one jailer in the world in both rates and total numbers.

The Vera Insitute of Justice estimates that the US spends about $75B a year on corrections, and this does not include capital building costs or pensions and benefits for corrections workers. For that money, over 66% of ex-offenders are arrested again within three years and almost 50% return to jail or prison within that same time.  It has been a terrible return on the public dollar.

Despite the money spent on incarceration, drug overdose rates in America have increased from about 23,000 in 2002 to over 50,000 in 2015. Drug counselors, law enforcement, policy experts and politicians started sounding the alarm at the end of the last decade. The Massachucettes Bar convened a Task Force in 2008 and released a report. Other states and counties followed (I chaired the NJ Heroin and Opiate Task Force in 2012 – you can read our report here). Forward thinking governors  began to pay attention, and both Democrats (Pete Shumlin –VT, Andrew Cuomo – NY) and Republicans (John Kasich – OH, Chris Christie – NJ) accepted the Affordable Care Act’s Medicaid Expansion and instituted new policies to combat the epidemic (the implimentation of Prescription Drug Monitoring Programs, Needle Exchange Programs).

I have trained thousands of law enforcement officers in multiple states (I’ve also provided counseling to many). Whenever I conduct a training, I ask them why they joined the force. While answers like “I was in the military and missed the uniform and comraderie” or “It’s a family business” or “It is a good job with benefits,” the most common answer has always been “to catch bad guys” or “to help my community.” Police have been the action arm in the failed war on drugs for decades. Not only has it not been effective, but it has burned out a few generations of cops. The drug war violated the rights of many Americans (dis-proportionally people of color) and it inflamed conflict and negative views between minority communities and the police.

After decades of arresting
millions of people for small possession, 
law enforcement officers started to make changes on the local level.
Veteran police officers talked about how they had spent their careers busting
people for drug use and that the problem had only gotten worse. Other cops
stated that the focus on low level drug busts and arrest stats took the focus
away from more important crimes that required more work – burglaries, violence,
and sexual assaults. As drug overdose deaths continued to skyrocket this
decade, police officers began to carry Naloxone. Only a few departments used it
in 2012, but more and more added it to their basic equipment each year and now
it is standard in most departments throughout the nation. Police officers
administer naloxone to individuals who are overdosing more than any other
professional group.

While many veteran officers
support this change, young police officers often wonder “what is the point of
using Naloxone on a drug user?” Law enforcement officers occasionally express
frustration over administering Naloxone to the same individual several times
over the course of a few months, or reviving someone with a long criminal
history, or reversing an overdose of a person who has obviously been neglecting
their young children. This frustration stems from both a lack of training on
addiction and a overall macro level failure of public policy.

Naloxone was given to police
and first responders to reduce the number of overdose deaths. But there was no
initial follow up plan, so after a drug user was revived he was just sent on
his way. Over the last few years, a number of police departments (or county organizations)
have created programs to assist drug users after they have been revived. Over
the last three years, new programs (often called PAARI – Police Assistance
Addiction and Recovery Initiative) have sprung up around the country. Programs
like Angel in Gloucester, Massachucettes were set up to help heroin users get
into treatment instead of arresting them. Some programs have an embedded social
worker in the station (Arlington, Mass), while others hand out information
about treatment (START in Hunterdon and Somerset Counties, NJ), while others
take them to local hospitals and detoxes (Operation SAL in Camden County, NJ).
Most police departments have not developed a program yet to better handle the
people that they have revived. There are enough models that departments can
choose the one that best fits their department and municipality.

It is important that police
get training on this issue from someone that is knowledgeable about drug
treatment, state and federal policies, and also has a working knowledge about
law enforcement work and culture. In the last two years, there has been a
number of for-profit treatment programs that have attempted to train police and
set up relationships with departments in order to funnel clients with cadillac
insurance to their rehabs. Not even senior law enforcement leaders know the
difference between a non-profit program that uses modern data analysis and a
predatory for-profit program that has no interest in assisting indigent

The War on Drugs failed. Both
Democrats and Republicans have finally said so. Law enforcement knew it before
the polticians did. Now cops are the ones that have made the biggest change,
and they need proper training.


Ethics Interview

A young woman who is in graduate school reached out to me with some questions about ethical and legal aspects in the mental health profession. I liked the questions and decided that I would just share my responses with my readers.  

  • What does being a legal and ethical mental health professional mean to you?

It is important that I follow federal and state laws and regulations regarding my work. I have multiple licenses in NJ, NY, and PA, and each state is a little bit different. The laws are there to protect the client: their care and confidentiality are of utmost importance.

I think there are a lot of awful programs and bad providers out there. They cut corners, claim an expertise that is not there, over bill, over diagnose, don’t get or engage in supervision, and really seem to put themselves and their programs ahead of the clients.

For me, I have to maintain an ethical and legal standard that not only far surpasses the average citizen, but provides a model for other health care professionals. I was trained to put patients first, document everything, and act like anything I do will be reported in the Star Ledger or New York Times.

  • What are some firsthand legal and ethical challenges you encountered in your clinical practice? How did you handle the situation?

I had finished up my first year of graduate school in 2005 and was offered a counseling job at a small private practice. On my third or fourth day there, I learned that the owner and head therapist was employing a number of the clients in a side cleaning business. This was a clear violation of boundaries. I asked her about it and she said that she provided a good job for clients that had a hard time finding work. I brought up the NASW code of ethics and she said that the client’s ability to put food on their table and pay their bills was more important. I quit and reported her to the licensing board.

In 2012, I chaired the NJ Heroin and Opiate Task Force. We held hearings around the state. We wrote a report in 2013 that included recommendations to the Governor and the Legislature. Governor Christie’s office sat on the report for almost a year. Frustrated, I began to criticize the Governor on the radio and in various newspapers. Around that time, a complaint was filed against me with the the State Ethics Commission about how I used my role on the Task Force to advance the interests of Rutgers. Upset about this horrifically vile lie of a charge, I reached out to Gov. McGreevey. He was on the Task Force and had been providing me with political guidance for a couple of years. He told me that “this is great. You’ve done nothing wrong. There is no sex, no money, no contracts. You’ll be exonerated. In the meantime, you are going to learn a great deal about the dirty nature of politics.” It didn’t feel like a great experience. It lasted a year and I was fairly stressed out about it. Ultimately, I was found to have not engaged in any wrong doing. Rutgers was wonderful too – they said that if I had done anything wrong, it was Rutgers fault and not mine. To my great satisfaction, the individual who filed the false complaint against me lost his state job and was barred from future public service.

About five years ago, there was a program that I did some part time work for that had a new clinical supervisor that was not providing weekly supervision to the counselors that worked underneath her. I expressed my concern to the owners on multiple occasions through text, phone calls, and emails. I was told that it would be addressed. It wasn’t. I anonymously reported the situation to the state. A day or two later, a state worker reached out to me to let me know there had been a complaint at an agency I worked at and that they were giving me a courtesy heads up. I was infuriated, and told them that I had made the anonymous complaint. Nothing was done. I filed a second complaint on the state’s website. Someone reached out and eventually, the supervisor started provided weekly supervision to the workers. This whole process took three or four months.

A couple of years later I was asked to provide consultation for an outpatient treatment program in NYC. I learned that all of the front-line counselors had been trained to type that their individual and group counseling sessions used motivational interviewing or cognitive behavioral therapy, even when the counselor had little to no idea about those techniques. I expressed my concern to the administrative supervisor and the owner and was told that they do this to stay in compliance with NY’s OASIS regulations and the insurance companies. I told them that it was unethical and that staff needed to be fully trained on these techniques and then to actually implement them. There were other issues; soon, I reported the company to OASIS and resigned.

I don’t expect most mental health professionals or social workers to act like I do. It would be nice, but it is unrealistic. I left jobs and put myself in situations where the state and corporations (a couple of very rich ones with lots of lawyers) came after me. I’m willing to do the right thing even if it puts me in financial danger – I have found that a vast majority of people are unwilling to do that. A lot of times people will say “I have a mortgage to pay” as the reason why the go along with something bad or “I can’t deal with the drama” as to why they don’t report something. Those are terrible excuses. Other times people will say they have a spouse and kids to provide for. This is a bit more understandable but still ultimately wrong.

  • From your perspective (whether or not you work with insurance companies), what are the advantages of insurance panels, what are the struggles? Any legal and ethical implications arise as a result of working with insurance companies?

I dislike the insurance companies. I’ve spoken and written about this for over ten years. Insurance companies make money by (a) not paying claims or (b) paying as low an amount as they can.

From 2005 to 2010, I worked at a non-profit intensive outpatient program in Western NJ. I conducted evaluations there and made treatment placement recommendations. More often than not, when I said a client needed to go to inpatient treatment, their insurance company would come back and say that they would approve intensive outpatient only. But if they failed at that level, then they would consider inpatient. This was upsetting to me. I would argue with them, and I usually told the insurance people that I would have no problem writing a letter on behalf of the client’s family if the client overdosed or died that would be used in court to show the negligence of the insurance company that went against my recommendations. Sometimes it worked. Over the years, I have acquired more licenses, more certifications, another masters, and several titles. Insurance companies fight me less and less on these issues, but it is only because of my rank and that I am profoundly aggressive with them.

I have a lot of disdain for mental health professionals who work for insurance companies. Their job is to go against the treating professional’s recommendation and to lower the cost of treatment (and thus securing more profits for their paymaster). I am sure there are some ethical licensed professionals that work for insurance companies and advocate for clients, but I think they are quite rare. Quite rare. For the last ten years, I have taught at the Rutgers School of Social Work. I tell my students that they can always reach out to me, unless they work for an insurance company where they deny or reduce claims. If they do that, they are dead to me. Unless they took the job in order to become a whistle blower.

I am not on any insurance panels. I don’t want insurance dictating how long or how often I can see someone. I don’t want to get on the phone and talk to some officious bean counter about how the client is progressing and to take marching orders about how they want me to proceed. I am also very much against insurance companies telling me how much they will pay me. I understand that most clinicians need to be on panels in order to get clients and make a living, but they have ceded a great deal of power and authority to those insurance companies.

This has happened throughout the medical profession. Doctors really screwed things up by giving in to the HMOs and insurance companies in the 1980s. But that is a story for another time.

  • What does a good case note look like, what should be included or excluded? What advice can you give about effective record keeping in general? Is there information that you may reconsider recording due to legal and ethical reasons?

It depends. I tend to not take notes in the Army or with the NY State Police, as I don’t want command to use the notes against those that I treat. Those are unique jobs and unique situations, and not something that I would advise new professionals to get involved with.

But I think that good notes are really, really important. One should write down the day and time you saw a client, how long the session lasted, what was discussed, what plans were made, and a separate analysis of how the client seemed (grooming, language, facial expression, affect).

Over the years, I have reviewed my notes with clients when they are stuck on something. For example, if someone said they were going to write their mom and letter and then didn’t, I would go back to the notes and say, “Hey, seven weeks ago we talked about this and you agreed to it. Then we discussed it again four weeks ago and you said you would do it. These are your words, not mine.” It can be effective at getting clients to move forward.

If you treat a lot of people, the notes are also helpful to the provider as to the client’s history, situation, and plan.

I’ll leave it at this – if you don’t document it, it didn’t happen.

  • What factors contribute to your decision of terminating the provision of therapy? How do you approach this process? What ethical aspects must be considered when introducing the idea of therapy termination to a client?

When I’m treating people, I constantly ask how the sessions are going for them. If they are seeing any benefit. What is hard for them. We discuss how long we might work together. Sometimes it is time limited and other times open ended. We regularly discuss it though. When I was in Poland last year with the Army, it was clear that my sessions with clients would end once our deployment was over (that said, I told soldiers they could reach out to me via phone, email, or online if something came up). We discussed what we worked on and their plan going forward and whether or not they would seek additional counseling from someone nearby when they returned to the States. Those are the topics that a mental health professional must cover when they begin to terminate with a client. At the very least, termination should start being discussed when you are halfway through. I do it from the start of treatment though and continually review it.


A COVID-19 Reacction: Most Public-Service Minded Peoples’ Roles Come Later

This was not an article I planned to write. It is in response to conversations with a half dozen people who feel guilty/useless about being at home while health care workers, cops, and some National Guard service members are on the front lines during the initial phase of the 2020 pandemic’s wave.

Some people are able to help from home: sewing masks, coordinating volunteers at food pantries, or providing counseling or support via phone or Zoom. Most aren’t though, and so they are left to logging crazy hours online, wandering around their house, opening and closing kitchen cabinets, trying not to freak out at their spouses or kids, and beating themselves up that they aren’t doing something to help other humans during COVID-19.

To be brief: let the health care workers, law enforcement officers, and activated National Guard soldiers and airmen do their thing. They are needed now and have a very distinct purpose. Most of us would just get in the way and muddle things up.

Our part comes later. A former student of mine is currently getting his Masters in Public Policy at Princeton. Before going back to school, he worked for the government examining ways to reform and improve healthcare delivery and find ways to save the public money. On Saturday morning, he wrote me: “The only difficult part is that I’m not in public service right now, which makes me feel a bit useless.” I told him that his role in this comes later. Whether it is evaluating our Federal government’s horrific preparation in January and February or the pre-pandemic lack of needed medical supplies or devising programs to help people deal with the long term health and economic aftermath, he’ll do something necessary and good. Just not right now.

I continue to teach and counsel. I’m able to do so from the comforts of my home, where I have power, heat, internet, plenty of food, books to read, plays to write, and a garden to use as a calendar to mark the procession of time. I am providing counseling and support to about two dozen NY State Troopers and soldiers who are on the front line, as well as a few nurses and doctors that are working crazy days in NYC hospitals. I’m able to work and help, but not like I really want to.

My part comes later. As of this morning, there are over 141,000 Americans that have tested positive for COVID-19 and at least 2,300 that have died. This is just the start. Some models predict that tens of millions Americans will be infected and that over 200,000 may perish. No one knows for sure. But one thing is clear, the stress from the job losses and the massive economic hit that we’ve already taken (and which will worsen) is and will be incredible. Odds are that most of us will know someone who dies from this. There will be a great need for grief counseling and support. I expect it will be much of my work for the next two years.

So, please don’t fret or beat yourselves up over what you aren’t doing now. Stay home. Think about what comes next or after. And make sure you are able to do your part when called. You will be sorely needed.

Two resources:

The New York Times answers questions on COVID-19

An excellent source of COVID-19 information for NJ, NY, PA, and CT


How Teletherapy Will Suppress Social Work Wages

Teletherapy is the online delivery of therapeutic services (addiction, mental health, basic counseling) through Skype or Facetime or preferably a more secure video conferencing site. I have been at a few conferences and symposiums where the the subject of teletherapy was discussed.

Every single person that brought it up waxed about the benefits, which include: (1) allowing people in remote areas to access care; (2) allowing people who have a difficult time leaving their homes to speak to a professional (disability, obesity, agoraphobia); (3) connecting with a specialist who lives very far away; and (4) convenience.

The strongest arguments for teletherapy that are usually put forth are those first two points. While I have some concerns about privacy, security, and safety, I deeply believe that therapy needs to be an in-person experience where people can give each other their complete attention and full heed can be given to body language. But I am neither writing nor arguing about that today.

Teletherapy right now is being offered up as a counseling solution for people in remote areas or that can’t leave their home. A few programs and therapists are currently using it as a supplemental service after someone leaves an inpatient program or are traveling. Over the next few years, large health care corporations will establish themselves as the primary providers of teletherapy. Because they do not need to pay for a physical space and can hire remote workers, the cost of providing teletherapeutic services will be lower than in-person sessions. A MBA or some other bean counter whose sole focus is profit will then say, “We shouldn’t just offer this service to people that are disabled or in remote locations. Rather than being a special service, we should make teletherapy the norm. Think of the profits!”

Social work is a field that is well over 80% female. Because of both the nature of the work (helping the sick, poor, downtrodden, oppressed, cast aside) and the gender of the workforce, American society has put a low value on the labor. Despite its importance. The wages are extremely low compared to almost every other field, especially when we consider that it generally requires a Masters level education. In addition to their full time employment, many social workers work a part time job (some even have a third or fourth job, or a second full time job) in order to make ends meet.

Increasing the amount of teletherapy will suppress wages further. Ours is a field that really can not permit further wage suppression. Social workers and their professional organizations (NASW, ASWB) need to be aware of this. If they don’t, they sign their own professional death warrant.


On Veterans Day, Consider Armistice Day

In 2015, I answered some common questions about Veterans Day. Last year, I wrote a story about a moving conversation that I had with a soldier who had overcome an addiction to opioids. Because I’m serving in Poland with the US Army this fall, I’m looking at Veterans Day a bit differently.

The eleventh hour of the eleventh day of the eleventh month of 1918 marks the unofficial end of World War I (the Treaty of Versailles in 1919 officially ended it). A few weeks ago, I noticed that the British soldiers on base were wearing red paper flowers. I recognized them as poppies and asked them why they were wearing them before November 11th. The red poppy is one of the two defining images ‘In Flanders Field,’ the most famous poem written about those that died in the Great War. One officer said that they wear them everyday for a few weeks leading up to Remembrance Day. An American sergeant in the room blurted, “That’s the same day we celebrate Veterans Day.” I stifled a glare and withheld a withering comment and said that both commemorate the end of World War I. Over a century later, Great Britain, Canada, Australia, New Zealand, France, Belgium, and a few other allies and commonwealth nations continue to remember the day and solemnly hold ceremonies. I’ll come back to this.

Poland recognizes November 11th as their National Independence Day. While the culture is well over 1,000 years old, Poland was partitioned in 1795 between Russia, Prussia (part of modern day Germany), and the Hapsburg Empire (modern day Austria). The country ceased to exist, at least as a form of government or on a map, but the language and proud culture survived during that 123 year period until Poland re-emerged out of the ashes of the Allied victory at the end of World War I. They had been partitioned two earlier times in the 18th century and endured previous invasions from the Russians, Teutonic Knights, Prussians, Tartars, and Swedes. Poland was often defeated but never truly conquered. In 1939, Germany invaded from the west and Russia invaded from the east. 85% of Warsaw was destroyed by 1944. The Germans were eventually driven out but the Russians turned out to be another cruel despot that directly or indirectly controlled Poland until 1989. Of the 195 countries that are recognized by the United Nations, only a few may have suffered the horrors of war worse than Poland. One can argue that no country has had more menacing neighbors. Today, Poland still casts a wary eye eastward.

World War I was originally known as the Great War. It was once called ‘The War to End All Wars.’ The total deaths suffered by the allied forces were about six million while the central powers numbered around four million. One must note the additional 20 million service members that were wounded; as well as the civilian casualties that were so difficult to determine. The numbers are staggering (they would be dwarfed by the death toll of World War II; which because of the stark villainy and the recency has pushed WWI to the background of most peoples’ minds). Families were shattered; towns were emptied; cities were destroyed; the western world suffered a collective trauma. The end of the war led to mass celebrations around the world. More significantly, people hoped that humanity had learned a lesson through this catastrophe and would keep the peace. Armistice Day would not just remember the end of the Great War, but it was supposed to be a yearly reminder that everyone loses in war and that we must strive for peace. The British soldiers I spoke with still know this lesson.

Not so in America. Armistice Day eventually morphed into Veterans Day. Now it’s a national holiday where people drink beer, save money when shopping, post near-meaningless support  on social media, and some veterans get a “thank you for your service” (which less than half of them like to hear).Civilians often express compassion, gratitude, or guilt when they see the Marine with one leg or the soldier with no arms and one eye. They wonder or suspect or fear the hidden wounds of PTSD (or C-PTSD). Most Americans only think about veterans when they watch a war movie or a politician uses them on a stump speech or they bump into one or on Veterans Day. Ask people about veterans and you’ll usually hear enthusiastic bellowing. Businesses trip over themselves to say that they are veteran friendly and they outdo each other by flying giant flags to show just how much they care and demonstrate their level of patriotism. Because they utter some words and because they fly a flag. Service members and veterans have become a pretend sacred cow in the United States; they are supported with token words. And ovations at sporting events (this intersection of sports and the military is particularly galling, because it doesn’t address the policy problems in the Department of Defense and it serves as a vile recruiting tool for children and teenagers in the stands). The military perpetually screws over those that serve (instead of a “thank you,” ask a service member or a vet if their military branch ever fucked them over). The VA continually churns out disaster stories.

And yet. Veterans Day. Despite the holiday (such a bad word choice for November 11th), the movies, and the gratitude & guilt, we, as a nation, seem to be failing at recognizing the real reason for pausing on November 11th.

War is horrible. For those that serve; for those that wait for them back home. For the nations that lose. For the nations that supposedly win. For everyone. We need to do better. We must work harder to attain and maintain peace. Not just between nations but also between individuals.

This problem is as old as human kind. Plato wrote “Only the dead have seen the end of war.” He died well over 2300 years ago and those words still ring true.

For those of you reading this as an anti-American verse, you are painfully mistaken. For those that think this is a full-throated cry for pacifism, again you are mistaken. Sit with me and I’ll tell endless true tales that will erupt sorrow and rage in even the sunniest plastic patriot. I want us to be better. To not debase others. Or dehumanize them. Or use the military as a knee jerk response. If you speak with violence, talk of invasions, celebrate fighting, or glorify war, I invite you to spend some time on the front lines helping with the aftermath. Ponder the father who outlives his son or the child who grows up without a mother. Think on the veteran who mourns his fellows. Picture a spouse in a forever lonely bed. Visualize the soldier who is jarred awake from near-nightly nightmares. Consider the cities that have been razed, the cultural artifacts that have been destroyed. Wonder about what books the dead might have written or the diseases they may have cured. Meditate on the folly of it all. And work towards peace. Among nations. Among yourselves. This Veterans Day. This Armistice Day. Be better.


On Suicide, Part Three

I’m currently deployed with the US Army in Northeastern Poland where I’m serving as the lone Behavorial Health Provider for over 800 US soldiers. I see anywhere from 20 to 35 servicemembers a week for therapy and give a few briefs a week to troops (all my briefs either focus on or touch upon suicide). At least ten of the soldiers I’ve been treating are survivors of suicide.

I use that phrase carefully. Survivor of suicide. Being close to someone who completed suicide is like having a metaphorical bomb dropped on one’s life: in addition to the sorrow that accompanies death, there are almost always additional feelings of confusion, guilt (unreasonably and unfairly), and anger. I’m also continuing to treat several clients back in NY and NJ  by phone who are also survivors of recent suicide (counseling by phone is something that I really advise against and only agree to in cases similar to this). To sum it up, I am working with at least a dozen people every week who are the survivors of suicide. This is, by far, the largest amount of survivors I’ve treated at one time. It’s heavy work. But it’s allowed me to see some stark themes that I have not written about in my previous articles (my first article in this series was about how one feels like there is something deficient about them when someone they love commits suicide; part two discusses the suicide domino theory and how it betrays our future selves by eliminating all possibilities). This third piece discusses the two lines that survivors repeat in our sessions.

Why did they do it?

That’s a question that every survivor utters. Everyone. Clients query me. Some ask God. All of them run it continually through their mind, especially in the early days, weeks, and months. It’s agonizing. And it can not be answered. Even in cases where a note (or notes) are left behind, it still remains a mystery. Sure, some completions lead to easy speculation (a recent end of a romantic relationship, astronomical debt, incurable health problems, substance misuse), yet we can never truly know. Mysteries are frustrating; suicides go far beyond the scale of frustration.

People want answers. Some find solace in figuring out some reason. It may give them peace. But discovering some hidden debt or secret pain usually leads to more questions. Thus further agony. I tell my clients this. Despite my advice, I’ll even play detective with them for a bit, cautioning them all the while that we’ll never really know as I try to move them forward in the healing process and to pick up the pieces of their shattered lives.

If you are a survivor, it is natural to ask “why?” We all do. But we eventually need to move on. If you know a survivor, do not ask them why they think their loved one did it. It’s a radioactive question. Do not ask it. If you are a survivor and someone asks you, rather than erupt (which is absolutely your right but isn’t helpful), tell them, “No one knows. Please never ask that again.”

How come I didn’t see it? (or worse, after the fact, “I should have known because of….”)

I had a soldier say to me recently, “Maybe if I didn’t get off the phone the way I did six weeks before she wouldn’t have done it.” To borrow from Shakespeare, we take “trifles light as air” and seek to link them to the suicide. A lack of eye contact in March, a sullen expression three months earlier, a muted voice at Thanksgiving, a shorter conversation one Thursday, a missed call, an unreturned text, a gift not given, a dinner that was cancelled, a party not attended, and other trivial life instances become fodder that is raked over and despairingly examined. It is a sisyphean task that leads to false and disastrously unfair guilt.

If we put every interaction with people we care about under such a microscope, not only would we have no time to live our lives, but those in our lives would become exhausted and infuriated with us for speculating upon every word and gesture.

This is easy for me to see, because I’ve dealt with so many of these cases. These bombs that shatter the survivors lives. I see the commonality of the responses and I can let those with whom I work know that these thoughts are natural and horridly unfair. And that they need to stop.


How We Continue Gaslighting Survivors of Psychological Abuse

by Shannon Cheung

When Frank asked me to write a piece for his website at the beginning of the summer, I was honored and horrified. Somehow, communicating to an audience of more than just a single professor (sorry) changed how I viewed my writing. Paralyzed by perfectionism, I waited a long time to decide on what to write. When Frank extended the offer, again, I sat down to critically analyze why I had put it off. Everything I was passionate about seemed to vanish from my consciousness to prevent me from putting my voice out. Why?

Being seen, read, or heard by an audience leaves you vulnerable to being scrutinized. I anticipated that my subject of choice would invite that bitter, reactive, and unfair scrutiny. That was exactly why I needed to write about it.

Content warning: This piece discusses domestic violence, sexual coercion, rape, and emotional/psychological abuse, gaslighting, and invalidation of survivor experiences.


The past years have seen a considerable increase in widespread conversation about sexual assault and abuse, with the Harvey Weinstein assaults, the Larry Nassar case, People v. Turner (the “Stanford Rape Case”), and the R. Kelly trial, along with many others. During the Kavanaugh-Ford hearing, the National Sexual Assault Hotline experienced a 201% spike in its call volume. Social media campaigns swept Twitter and Facebook, calling attention to the prevalence of sexual assault and domestic violence, as well as the many barriers that prevent survivors from coming forward with their experiences.

While cases of sexual assault and sexual abuse occupy the foreground of our collective attention, it is equally as important to remember that there are issues that we are leaving in the background. October is dedicated to Domestic Violence Awareness and the effects of relationship violence. For the most part, society has come to agree that violence between partners is bad, but we continue to see gaps in understanding what the word “violence” actually covers. When the mainstream definition of partner violence is shoehorned into meaning only physical and sexual violence, we fail to capture – and in doing so, end up gaslighting – the experiences of those whose lives have suffered or are suffering through psychological abuse.

Often used interchangeably with emotional abuse, psychological abuse is often a type of violence that is brushed aside or minimized. Survivors of psychological abuse will hear the same victim-blaming statements made to other survivors. These responses serve to rationalize the abuser’s decisions; minimize the severity of the abuse and harm done to the survivor; blame the survivor for the things said or done to them; and, ultimately, dismiss the uncomfortable idea that someone we know could actually be abusive. The one victim-blaming statement that most often comes up for survivors who try to tell their story of being psychologically abused, however, is one that pits their experience against that of other survivors: “It’s not like he hit/raped you.”

Gaslighting” is a common manipulative tactic that abusers use with their victims. By withholding, countering, diverting, trivializing, and “forgetting” and denying, an abuser leads an individual to question their own feelings, instincts, and sanity. Of course, an abuser has a lot of power to gain in a relationship with someone who feels as though they cannot trust their own perceptions of reality.

Gaslighting, however, is not limited to romantic partnerships. It happens within families, friendships, and professional relationships. In fact, gaslighting is a cultural phenomenon in the context of how we treat people who have been disempowered in general. As a society, the way we treat survivors continues this pattern of gaslighting – the very pattern we applaud survivors for escaping. By trying to qualify the severity of the abuse, we question and trivialize survivors’ experiences. By equating the call for accountability and justice to a “witch hunt,” we are blocking and diverting. In doing so, we are complicit in carrying out the same goals that all abusers have: we silence survivors; we force them to question their reality; and we isolate them.

In early 2016, the second half of my freshman year in college, I found myself grieving the loss of a 3-year relationship. I knew it was normal to feel sadness after a break-up, especially a “first,” but the pain I felt seemed unbearable. I began to avoid any place around campus that I might see him – dining halls, dorm lounges, even buses. I missed meals and skipped classes. I was always watching my back. An outsider would likely attribute these behaviors to a different state of mind. I was afraid and I did not know it.

Two months later, a sudden realization hit me: my partner had coerced me into having sex with him multiple times. He had also raped me. After years of work to treat symptoms of posttraumatic stress disorder, I still live the aftermath of that relationship. Coercion and manipulation were thematic elements of our relationship, and they transcended our sexual interactions. I reported to my partner at all hours of the day. Where was I? With whom? Until when? My social network dwindled. I kept all friends at a distance because it was the easiest way to placate my partner. I desperately wanted to avoid accusations of cheating and lying. I became adept at reading his tone and emotions, and yet, I still cried daily because it seemed that I was always making mistakes and stressing my partner out to the point where he would threaten to kill himself.

While I will never know whether my behaviors and thoughts today are more a direct result of my sexual trauma or psychological trauma (it very well may be both in equal parts), I can say this: I hide behind my sexual assault because I know that it gets taken more seriously than psychological abuse, however marginally that may be. In the early days of my healing, when I chose to open up to my friends about what had happened, I was met with “You should’ve fought harder and stood up for yourself,” “You gave him too much power,” and “Why didn’t you just leave?” Certainly, survivors of any type of abuse are no stranger to any of these statements. Still, we continue to conceptualize psychological abuse as something that poses no imminent physical danger or threat, and therefore, is less severe and possibly even “easier” to escape.

This Domestic Violence Awareness Month, we need to acknowledge a truer, more accurate definition of violence – one that honors the many forms that abuse takes on to wreak havoc on people’s well-being.

If you are currently in a psychologically/emotionally abusive relationship, here are some steps you can take, whether you are seeking to leave the relationship or not:

1) Get support. There is a reason one of the hallmarks of an abusive relationship is isolation. An abusive partner has much to gain by making you solely dependent on them. If you are limited in your network, you are also limited in the people you can look to for support. Building this system of support will help you stay safe.

2) Set boundaries. While it may be difficult to maintain boundaries in your relationship, it is still important to maintain boundaries with your support system. Be clear about the role that you would like your supports to play. If you are not open to advice, let them know.

3) Be prepared for strong reactions. Disclosing your experience to loved ones may be upsetting or shocking to them, and they can react in ways that were mentioned earlier in this article. Remember to communicate what you need from them. If they are reacting in a way that is hurtful, let them know.

4) Create a safety plan. Typically, domestic violence advocates promote safety planning that revolved around physical safety, but emotional safety is particularly salient in psychologically abusive relationships. In addition to building a supportive network and asserting boundaries with safe people, take time to identify and work towards achievable goals such as calling a local resource and being mindful of available services. Take steps as you find appropriate for yourself.

5) Remind yourself of your value and be kind to yourself. It is all too easy to forget this about yourself in the face of a partner who seems to be sending the opposite message. Find a space you can call your own. Make it your safe space.

6) Call the National Domestic Violence Hotline at 1−800−799−7233 or TTY 1−800−787−3224 to speak with a confidential advocate about domestic violence, resources or information, or to discuss potentially unhealthy aspects of relationships.

If you have a loved one who you suspect is in an abusive relationship, refer to this list of common warning signs:

  • Partner is constantly putting them down or insulting them in front of others.
  • They are constantly worried about making their partner angry or upset.
  • They make excuses for their partner’s behaviors.
  • Their partner is extremely possessive or jealous.
  • They have unexplained marks or injuries. They may dress differently to cover them up.
  • They have stopped spending time with friends and family.
  • They seem depressed or anxious, or you notice changes in their personality.
  • They are attached to their phone or seem to be in a hurry whenever their partner is not around.
  • They seem less engaged.

If any of the above is true for your loved one, call the Call the National Domestic Violence Hotline at 1−800−799−7233 or TTY 1−800−787−3224 to speak with a confidential advocate about how you might be able to help. Do not confront the abusive partner. Express concern to your loved one, listen to and respect their decisions, and ask how you can best support them.

If you are in neither of the above categories, chances are that you actually do know someone who has experienced or is currently experiencing some kind of partner violence. In the U.S., nearly 3 in 10 women and 1 in 10 men have experienced rape, physical violence, and/or stalking and report some related impact on their functioning. The numbers for psychological abuse are staggering as well: nearly half of all women and men in the United States (48.4% and 48.8%, respectively) have experienced psychological aggression by an intimate partner in their lifetime. Given this, steps that the general public can take to contribute to a community free of partner violence revolve around ridding ourselves of a culture that normalizes gaslighting:


  1. Throw away idea of the “perfect victim/survivor.” We have all internalized myths about violence: who perpetrates it, who is on the receiving end, how both parties act, and what it looks like. Anyone can be an abuser, and anyone can be abused. While domestic violence is known to disproportionately affect women, it does not only affect women. Similarly, while examples of abusive relationships are often given in terms of heterosexual relationship, abusers in LGBTQ relationships make use of the same tactics and can weaponize sexuality and gender identity to gain power and control over their partners.
  2. Believe survivors. The recent scandals, allegations, and trials have invariably been responded to with the cries of a crowd favorite red herring: what if we ruin innocent people’s lives as a result of false accusations? In the context of the past 20 years of sexual assault accusations alone, 2-10% of them were proven to be fake. Although these false accusations occupy so much of our attention, it turns out that these accusations very rarely lead to convictions or wrongful jail time. Remembering that these statistics are presented in the context of sexual assault, the numbers for psychological abuse are less certain. Believing survivors does not require us to abandon our judicial system. Rather, it is a call to listen to our experiences and respecting what we have to share, without questioning our perceptions and behaviors – to not be dismissive. When vulnerability is met with skepticism and vitriol, we learn, again, that we are not accepted as we are and that we are not safe.
  3. Challenge the normalization of abusive behaviors. Possessiveness, jealousy, and surveillance are frequently framed as indicators of a loving and romantic partner, as opposed to a controlling and manipulative one. As a consequence, we misrepresent abusive relationships and fail to pay attention to signs that are likely already there.


Shannon Cheung is an MSW/PhD student in the Addiction Counselor Training Certificate program at Rutgers University School of Social Work. A survivor of sexual assault and dating violence, she is passionate about advocating for marginalized and underserved populations. She currently interns at an addiction treatment facility. Shannon’s intersectional identity as an Asian American survivor with various mental health diagnoses pushes her to pursue a career in research on cultural stigma surrounding mental illness and treatment-seeking among children of immigrants in the U.S. She is particularly interested in the underutilization of mental health treatment services among Asian American diaspora. Shannon enjoys rock climbing and reading about cultural sociology.